Band 4 Care Pathway Facilitator

Job summaryWe have an exciting role in the Geriatric Division for a Discharge Pathway Coordinator on Queens Frailty Unit. Care of the Elderly is currently going through a process of change to ensure we meet the on-going needs of our elderly patients and to provide an excellent standard of care every time and every day.We are looking for an enthusiastic care pathway facilitator with post experience working in elderly care and has a passion for delivering safe discharge and reduce the length of stay of our elderly patient, putting the patients at the centre of our PRIDE values and promoting good patient experience.The post holder will work in a busy acute ED setting for frail and elderly patients with frailty score of 6 and above and will ensure that all complex discharges are dealt with in a timely manner within the agreed timescales and patients are discharged safely.The postholder will be required to establish and maintain effective working relationships with both Trust staff and relevant external agencies and advice the senior sisters and charge nurses /matrons/Lead Nurse, PALS and Family Liaison on areas of risk to the organisation and take necessary actions as appropriate to ensure that patients, relatives and carers who raise complaints regarding poor discharge/discharge alert are dealt within a sensitive, effective and confident manner in line with Trust discharge Policy. Main duties of the jobThis post is part of the team of patient pathway coordinators within Care of the Elderly Speciality in Queens to facilitate discharges. The post holder will work collaboratively with the team on the Queens Frailty unit nursing staff in all clinical areas where there are patients to coordinate discharge plans.You will assist with all patients in their care and work under the direction of the senior sister and medical staff to ensure that patients receive optimal discharge plans within agreed time framework. You will work as part of the team across all Care of the Elderly Wards. The post holder will attend bed meeting and work across trust to provide support for acute medicine and coordinate discharge arrangements Accurate record keeping and documentation is an essential component of this role as effective communication with a wide range of healthcare professionals and patients. This should be countersigned by trained nursing staff. The postholder should be supervised by the senior nursing team. The post holder should be able to teach and communicate effectively with the ward team. About usWe're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with. Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer. We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out. We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.Job description Job responsibilitiesFor further information on this role, please see the attached detailed Job Description and Person Specification.The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.All new staff appointed at the Trust are subject to a probationary period.Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934.Further details regarding the post may be obtained by contacting the manager as per the contact details above.Job description Job responsibilitiesFor further information on this role, please see the attached detailed Job Description and Person Specification.The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.All new staff appointed at the Trust are subject to a probationary period.Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934.Further details regarding the post may be obtained by contacting the manager as per the contact details above.Person Specification Skills/ Abilities Essential Excellent interpersonal and communication skills (written and verbal) Computer skills including Microsoft Word and Excel Desirable The ability to explore new data technology in the workplace. Experience/ Knowledge Essential Proven experience in an acute hospital clinical role Desirable Experience of a patient management system/ Care FLOW Education/ Qualifications Essential Educated to GCSE standard or equivalent in English. Desirable Knowledge and experience of Care Flow . Person Specification Skills/ Abilities Essential Excellent interpersonal and communication skills (written and verbal) Computer skills including Microsoft Word and Excel Desirable The ability to explore new data technology in the workplace. Experience/ Knowledge Essential Proven experience in an acute hospital clinical role Desirable Experience of a patient management system/ Care FLOW Education/ Qualifications Essential Educated to GCSE standard or equivalent in English. Desirable Knowledge and experience of Care Flow . Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Employer details Employer nameBarking, Havering and Redbridge University Hospitals NHS Trust AddressQueen's Hospital Rom Valley Way RomfordRM7 0AG Employer's website