Customer Care Coordinator

CUSTOMER CARE COORDINATOR Location: Southend-on-Sea, Essex Salary: Negotiable Permanent Position To Start Immediately Our client is looking for an experienced Customer Service Advisor to join their team which are based in their Southend-on-Sea office and who is available to start as soon as possible. This is a Permanent role which is office based only. If you have excellent Excel skills, strong administration abilities and good customer service skills and want to join a vibrant existing team, then please apply as we would love to hear from you. The Customer Care Coordinator plays a pivotal role within the customer care team in ensuring the efficient operation of the department. As the Customer Care Coordinator, you will be responsible for: * Handling all incoming calls promptly * Proactively resolving customer enquiries * Producing quotations and estimates * Processing purchase orders * Coordinating email traffic within the shares inboxes The successful Customer Care Coordinator will have the following skills and experience: * Strong communication skills * Intermediate IT skills to include Excel, Word and Outlook * Self-motivated with a flexible can-do attitude * Excellent attention to detail * Good inter-personal skills - must be able to work as part of a team as well as individually * Worked in a call centre environment desirable but not essential * An understanding of medical equipment desirable but not essential Benefits: * Private Healthcare * 25 Days Holiday + Bank Holidays * Employee Assistance Programme * Salary Sacrifice Pension * Electric Car Scheme * Cycle to Work Scheme If this role is interesting to you, please give us a call to discuss further or email us your CV. We look forward to hearing from you