Customer Care Coordinator

Job Title: Customer Care Coordinator
Location: Bedfordshire
Salary: 26,000 - 29,000 per annum

We are currently recruiting for a reputable house builder known for their commitment to quality and customer satisfaction. They are seeking a dedicated Customer Care Coordinator to join their team in Bedfordshire.
Key Responsibilities:

• Serve as the primary point of contact for customer inquiries and concerns.
• Manage and resolve customer complaints in a timely and professional manner.
• Coordinate with various departments to ensure customer needs are met.
• Maintain accurate records of customer interactions and follow-ups.
• Assist in the development and implementation of customer care processes.

Qualifications:

• Previous experience in a customer service or customer care role, preferably within the construction or housing sector.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM software.

What We Offer:

• Competitive salary and Company perks
• Opportunity to work with a leading company in the house building industry.
• Supportive and collaborative work environment.

If your experience matches the criteria above, we would love to hear from you.