Customer Care Co Ordinator - New Build Housing

Company:  TSR Recruitment Limited
Location: Leeds
Closing Date: 02/11/2024
Salary: £13 Per Hour
Hours: Full Time
Type: Temporary
Job Requirements / Description
Job Title: Customer Care Co Ordinator Location:

Yorkshire and the Humber, West Yorkshire, Leeds

Job Type:

Temporary, expected to work Full-Time hours

Primary Industry:

Construction

Salary:

£13 - £13 Per hour

Job Duties:
  • Manage and respond to customer inquiries and complaints in a timely and professional manner
  • Coordinate with internal departments to ensure swift resolution of customer issues
  • Maintain accurate records of customer interactions and transactions
  • Provide information to customers about products and services
  • Monitor customer satisfaction levels and identify areas for improvement
Required Qualifications:
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to remain calm and courteous under pressure
  • Attention to detail and accuracy
Education:

Minimum of GCSEs or equivalent qualifications

Experience:

Prior experience in customer service roles preferred

Knowledge and Skills:
  • Proficiency in Microsoft Office suite
  • Understanding of customer care principles and practises
Preferred Qualifications:
  • Additional customer service training or certifications
  • Experience in the construction industry
Working Conditions:

This role involves working full-time hours on a temporary basis in a fast-paced construction environment. The role may require occasional weekend or evening work to accommodate customer needs.

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TSR Recruitment Limited
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