Service Desk Manager - Dental

Are you an operational and performance-driven individual who can ensure first-class customer service? Very focussed on Networking they are looking for a Service Desk Manager who can improve the operational performance of a team of 10. You will have direct management of 3 Service Desk Analysts. Direct line management of 3 Service Desk Analysts Improve the operational performance of a team of 10 Improve project handover into support portal Service Monthly reviews Scheduling of rota ITIL certified Target, performance & results driven Flexible & agile This role requires a Service Desk Manager who is can oversee day to day activities of the service desk operations to ensure users and clients receive the support they need.