Care Account Manager/ Care Coordinator

Care Account Manager/ Care Coordinator Location: Stockbridge, Hampshire (commutable from Salisbury, Romsey, Andover, Basingstoke, Winchester) Salary: £24000 - £28,000 p.a. (upon successful completion of probation) Hours: Monday to Friday, 9:00 AM - 5:00 PM, plus participation in the On Call Rota We have an exciting opportunity for a Care Coordinator to join our client on a permanent basis in Stockbridge. Job Responsibilities: Serve as the lead point of contact for a group of carers. Manage all communication with carers, addressing their needs and concerns efficiently. Develop and maintain strong relationships with customers and carers. Multitask across tasks like scheduling, record keeping, and data entry. Problem-solving and strategic thinking are key to managing carers needs. Regularly use Microsoft Office Suite and maintain detailed records. Skills & Qualifications: Minimum of 2 years of office/customer service experience. Excellent verbal and written communication skills. Strong multitasking, negotiation, and problem-solving abilities. Empathy, emotional intelligence, and attention to detail. Friendly, confident telephone manner. Perks & Benefits: Positive, supportive team environment. 22 days of annual leave plus bank holidays (increasing with loyalty to 25 days). Early finish Fridays (subject to workload). Discounts Company fun days, pension scheme, dress-down days. TPBN1_UKTJ