Care Coordinator

Care Coordinator Location: Wandsworth Salary:£25,000-£27,000 Full Time - Permanent * Please note: Sponsorship is not available The Recruitment Crowd are currently looking for an experienced Care Coordinator to work closely together with a small friendly office team and team of carers in Wandsworth. The role includes: * Coordinating carers’ and customers’ schedules. * Responding to existing customers and carers. * Handling new potential customer enquiries and matching these to carers’ availabilities. * Recruitment and interviewing of new carers. * Carrying out carer supervisions/appraisals and administrative tasks. * Ensuring compliance/ policies and procedures. The ideal candidate will be: * caring, and committed to excellent care * honest and transparent * reliable * respect others * work together * committed to learning and developing In addition, we are seeking candidates with the following capabilities: * Care coordinating experience. * Excellent telephone manner. * Good communication skills, both oral and written. * Ability to engage quickly, effectively and in a friendly, professional manner with anyone. * Computer literate – ability to use Access People Planner and Access Care Planning (respectively our rostering and electronic care management systems), as well as being confident using all Microsoft Office 365 software. * Highly accurate, with excellent attention to detail. * Well-organised, and a good time manager, able to prioritise tasks effectively. * Real-time problem-solving skills, intelligent and comfortable with working under time pressure. * Good office administration/filing; enthusiastic and happy to “muck-in” with all office tasks and activities. * Live within the London Borough of Wandsworth, or close by. The salary will be based on experience/capability, in the range £25,000-£27,000 per annum. Office hours are 9:00am to 5:00pm Monday to Friday, plus on call on a rotational basis with other members of the office team; for each week of on call undertaken there is an additional half a day holiday entitlement. This is your chance to be part of an established company where your contributions directly impact the lives of others. If you’re ready to step into a challenging and rewarding role, apply today! We would love to hear from you