Registered Manager for Specialist Care
Based in Southampton
Monday to Friday 9:00am to 5:00pm
Salary - £37,537.94 per annum based on 37.5 hours per week with opportunity to earn an additional payment of circa £4,400 withon call duties.
SCA Care, part the SCiA Group is dedicated to enhancing our customers lives through the delivery of quality-driven care and support services including Home Care, Live-in Care, Extra Care and Specialist Care. With a commitment to promoting independence and well-being, our skilled and experienced team provide round-the-clock assistance offering personalised support, designed empathetically to meet customers individual needs and to help them live their best lives possible.
As the Registered Manager for our Specialist Care team, you will be the driving force of quality care delivery, leading and supporting the service, focusing on quality, compliance and ensuring our customer experience doesn't just meet the standard, but is the very best quality it can be. You will be involved in the growth and development of our services, ensuring the delivery of outstanding quality care.
You will be well-supported in your role by our extensive and well-skilled team, which includes a deputy manager, field care supervisors and our dedicated team of support workers who support our customers. We currently oversee two single person supporting living services, a 3 person complex and 5 individuals living in their family home with plans to grow, giving you the opportunity to make a real difference.
This role is suitable for an existing Registered Manager who is looking to join a growing organisation, or an excellent manager with extensive experience in the care sector ready to step up into a more senior position. We will also support you with your CQC registration.
In this varied and challenging role, you will be involved in:
- Providing supported living services across the Southampton, Portsmouth and wider Hampshire area under various contracts and frameworks and helping to tender for additional services.
- Supporting the development of a high quality supported living service for individuals within the local area, ensuring our customers receive the very best person centred care and support.
- Promoting the highest standards of care and support to your team through mentoring, supervision and modelling best practice.
- Care planning and conducting risk assessments that promote personalisation and positive risk taking, while ensuring compliance to relevant legal and regulatory requirements.
- Managing a team, making sure that exceptional service is delivered to our customers and workloads are managed accordingly.
- Ensuring successful operation of quality control compliance systems and performing quality assurance visits for customers.
- Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements.
- Promoting a positive culture in line with the Specialist Care Teams ethos and values.
- Be an organisational lead in key areas.
- Being a part of the on-call rota, attracting additional payment of circa £4,400 per annum.
Qualifications
The successful candidate will be:
- Experienced in leading and mentoring teams in social care to provide excellent quality services
- Thrive in a fast paced environment with the drive and motivation to develop our specialist services
- Flexible to meet the evolving needs of a growing service
- Highly organised with exceptional planning skills and attention to detail
- Understand financial drivers and be commercially aware
- A people person, able to build excellent relationships with colleagues and customers
- Really care about delivering the best possible quality of service
- Holding a passion for supporting customers with neurodiversity and supporting them to achieve greater outcomes based on their individual goals and wishes.
- Qualified to Level 5 Diploma in Leadership for Health and Social Care OR willing to work towards it with experience to support the role.
- Ideally hold a PBS qualification or have experience in this area.
- Hold a valid UK driving licence and have access to your own vehicle.
The Registered Manager has a vital role in ensuring that our customers receive the best in class quality care and will make a real difference to the lives of the people we support.
About you!
If you have a passion for assisting individuals in supporting living environments or helping our customers stay in their family homes to help us achieve our ambitions for charitable impact, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Benefits- Paid day off on your birthday....so you can relax.
- 25 days paid holiday (inclusive of bank holidays)
- Excellent Refer a Friend bonus scheme
- Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses)
- Employer contributory pension scheme
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