Operations Manager (Healthcare)

Operations Manager – Leading Care Home Group Location: Suffolk-based with regular travel (includes monthly car allowance) Salary: £65K + excellent performance-related bonus (PRP) About Us: Join a highly respected Care Home Group, where we are dedicated to providing exceptional care and enhancing the quality of life for elderly residents. We are seeking a dynamic and experienced Operations Manager to oversee the efficient running of our care homes, ensuring operational excellence, regulatory compliance, and the highest standards of care. Role Overview: As the Operations Manager, you will lead and manage multiple care homes, ensuring that they operate smoothly and effectively. You’ll play a pivotal role in driving operational improvements, maintaining high-quality care for residents, supporting and mentoring staff, and ensuring compliance with regulatory standards. Key Responsibilities: Provide leadership and strategic oversight across multiple care homes, ensuring each facility is managed to the highest standards. Recruit, train, and mentor care home managers and staff, cultivating a supportive, inclusive, and high-performance work culture aligned with our company values. Drive financial performance through effective budgeting, reporting, and identifying growth opportunities. Implement strategies to meet and exceed financial targets. Ensure full compliance with relevant laws, regulations, and industry standards, while developing action plans to mitigate risks and improve operational efficiencies. Monitor and continuously enhance the quality of care, ensuring residents receive outstanding care in a safe and supportive environment. Build and maintain strong relationships with residents, their families, staff, and external stakeholders, including regulatory bodies. Handle concerns promptly and effectively. Implement and oversee performance monitoring systems, ensuring key performance indicators (KPIs) are met. Skills and Experience Required: NMC Registered Nurse with relevant post-registration experience. Proven experience in managing operations within a care home or similar healthcare setting. Strong financial acumen with experience in budgeting, business development, and reporting. Excellent leadership and management skills with the ability to inspire teams to deliver high-quality care. Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders. In-depth knowledge of best practices in care delivery and creating a positive, supportive environment for elderly residents. Ability to work independently and collaboratively in a fast-paced environment. Benefits: Comprehensive induction and training programme to support your success. Clear pathways for career development and progression within our growing organisation. Employee Assistance Programme for personal and professional support. Blue Light Card Scheme – enrolment fee covered, offering exclusive discounts on holidays, days out, and major brands. Full DBS disclosure costs covered by us. Attractive performance-related bonus scheme. Monthly car allowance to cover travel expenses. 25 days annual leave plus bank holidays. How to Apply: If you're ready to take on a senior operational role that combines leadership, strategic management, and a commitment to excellence in care, send your CV to (url removed) or call (phone number removed) for more information. Please note: You must have the right to work in the UK or EU to apply for this position