Field Care Supervisor

Position: Field Care SupervisorReporting to: Registered Manager About the role:We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.Responsibilities: Responsible for the ongoing supervision on carersEnsuring customers' requirements are metEnsure your team are skilled and able to deliver a safe quality of careComplete meet & greet of all new packagesLocal knowledge of areaComplete care plans and reviews of themRisk assessmentsAudits of MAR charts and Log booksComplete carer spot checks and field supervisionsConducting Carer Interviews and supporting with complianceAttend provider meetings and support with business opportunitiesHands on carerTake part in Out of hours on callEngage in team meetingsBackground and Experience: Fully flexibleProven work historyExcellent knowledge of care sectorPassionateGood communication skillsGood IT skillsOrganisedNVQ desirable but not essentialBenefits: NVQ and in-house Training and development for your role and future Career with usWe Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailersEmployee Assistance Programme Mobile phone and other required techCompany pension scheme25 days holiday entitlement + bank holidays on topPaid DBS/PVGWe will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employeeWe will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employeeMileage AllowanceFree uniformService and recognition rewardsAbout Cera Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care. To read more about Cera click here: https://ceracare.co.uk/why-cera