Client Care Executive

Client Care Executive  Are you passionate about building strong relationships with both customers and colleagues? Are you seeking a role that offers real career growth? If so, we have an exciting opportunity for you! We’re looking for an enthusiastic and driven individuals to join our clients team. In this role, you’ll be reaching out to existing customers to review their current coverage and ensure it still meets their needs.   Your ability to communicate effectively, coupled with your empathy and desire to do what’s right for the customer, will be crucial. This is a fantastic opportunity for a motivated, adaptable, and ambitious individual to play a key role in our team’s success. We offer comprehensive training, which will begin with approximately two weeks in the office, leading to a hybrid work arrangement once you’re fully up to speed. What You’ll Bring Strong interpersonal, organizational, and communication skills, with the ability to build trust-based relationships. A deep understanding of customer needs, allowing you to offer tailored solutions while guiding customers through the process. Meticulous attention to detail, ensuring that calls and information are processed accurately and in compliance with internal and external regulations. A proactive and organized approach to managing your workload effectively. The ability to positively influence others by demonstrating core values and behaviors. A willingness to be open to feedback and continuously improve. A desire to share your skills and knowledge to empower others. If you’re ready for a role where you can make a positive impact while learning, growing, and thriving, this opportunity is for you!   Salary & Benefits   Salary: £28,000 - plus annual bonus Location: Bristol Harborside  Hours: Full-time, 40 hours per week (Monday-Thursday 9:45am-7pm, Friday 9:45am-6pm) NO WEEKEND WORK Work Arrangement: Hybrid - Spend at least two days per week or 40% of your time in our Bristol office. Scheduling will be coordinated with your Line Manager. Benefits You’ll Enjoy   Pension Contribution: Up to 15% Performance Bonuses: Annual, based on performance Share Schemes: Participation, including complimentary shares Lifestyle Benefits: Discounts on shopping and more Holidays: 22 days, plus bank holidays Wellbeing & Parental Leave: Access to a range of wellbeing initiatives and generous parental leave policies