Customer Care Specialist (Hiring Immediately)

Company:  EE
Location: Aberdare
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
##**Full time** : Permanent**Salary** : £23,504 rising to £24,064 at 9 months in role, plus uncappedcommission**Hourly rate:** £12.05##Are you someone that has a wealth of life experience which could help younavigate challenging situations? This could be resilience from raising afamily, or the life skills you’ve built up from years of buildingrelationships with those around you. If so, you have the transferrable skillsto succeed in a Customer Service Billing role with EE.Why not use your skills to make a difference and join our Billing Team inMerthyr We need people like you to speak with our customers over the phoneabout their account, listen to their needs and work together to find the bestpossible outcome.We understand that life never stands still, and like most roles within EE,this opportunity is designed with flexibility in mind. We’re here to supportyou in being successful, meaning we’ll do everything we can to make sure youdon’t miss that appointment, or can look after your family in an emergency.Just a few ways we’re doing this include giving you the opportunity toschedule your own breaks and banking time, and the option of occasional homeworking.##**What’s in it for you?** * A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. * Online GP – Giving you access to a GP via telephone or video 247 for both you and your immediate family, fully funded by us * Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly * Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family * Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year * Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want * Volunteering days, so you can give back to your local community * Optional Private Healthcare and Dental, to protect you and your family##On top of all that, we’ve got a great team culture, meaningful support andtailored training to help you build a lasting career. What are you waitingfor?
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