Healthcare Support Worker - ENT Outpatients

Outstanding Care, Outstanding CareersFor more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff BenefitsFor help with completing an application search DCHFT Our Recruitment ProcessJob overviewAn exciting opportunity has arisen for a motivated Band 2 or 3 Healthcare Assistant (depending on experience) with excellent communication skills to work as part of the Outpatient nursing team In the ENT/OMF department.Outpatient's is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you.Main duties of the jobThe successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient's privacy, dignity and psychological well-being is maintained, and at all times, the care given is patient centred.You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and with a positive attitude towards flexibility and change.The successful candidate may be required to rotate through the other Outpatients areas, to support during times of A/L and sickness. Recent Outpatient Experience would be an advantage but not essential.The working pattern is flexible, in order to meet the needs of the service. This includes weekend working.Working for our organisationAt DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staffOur Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.Detailed job description and main responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.Please contact us at [email protected] if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Person specificationEDUCATION, QUALIFICATIONS Essential criteria Educated to GCSE level or equivalent in English and mathsAbility and willing to undertake training necessary for the postEXPERIENCE Essential criteria Understanding of Band 2 role.Recent Outpatient experienceSKILLS, ABILITIES & KNOWLEDGE Essential criteria Evidence of good communication skillsDemonstrate and understanding of confidentialityIs able to demonstrate a positive attitude towards improving patient careAbility to work as part of a teamEvidence of ability to maintain effective working relationships with colleagues, patients and visitorsOur MissionOutstanding care for people in ways which matter to them.Our VisionDorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.Our ValuesIntegrity, Respect, Teamwork, ExcellenceWe are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATIONPlease read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience.Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.Employer certification / accreditation badges Applicant requirementsThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download HCA Head and Neck (PDF, 307.7KB) Car Parking Information for Employees (PDF, 225.0KB) DBS Code of Practice (PDF, 54.9KB) Dorset Map (PDF, 59.3KB) Guidance regarding Disabled Staff (PDF, 96.3KB) Advice for Candidates (PDF, 110.5KB) Trust Values (PDF, 678.1KB) The NHS Constitution (PDF, 568.7KB) Dorset County Hospital Strategy (PDF, 749.1KB) DCH Recruitment Information Pack (PDF, 1.2MB)