Healthcare Support Worker for EPU/ Gambu

Job summaryThe Health Care Support Worker will be expected to support the nursing staff within the Women's Health Unit. The primary place of work will be within the Colposcopy/Hysteroscopy clinics with a requirement to also support the Early Pregnancy and Emergency Gynaecology units on some days. A flexible approach is required to provide support to the nursing team and our patients. There will be times that place of work will change at short notice. Under the guidance of the nurse in charge and clinical staff the health care support worker will work enthusiastically as a valuable member of the team to ensure women and their families are at the centre of care. The post is advertised as a band 3 role subject to the following: successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2 or providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3. Failure to complete the Care Certification within this timeframe may result in termination of employment. Main duties of the jobAssist in the management and care of service users under supervision of the nurse in charge.Carry out and record patient observations and escalate concerns to the clinical staff at an early stageAssisting clinical staff and chaperoning patients who require physical examinationsCarry out testing under supervision of the nursing staffBe able to prioritise workload to meet the needs of the serviceTo ensure maintenance of good relationships, communication and team work with all disciplinesPromote a welcoming approach to newly admitted women attending the department, maintaining an awareness that they are often anxious, as are their immediate partnersMaintain stock levels on all procedure trolleys / emergency boxes to ensure that they are ready for immediate use at all timesEnsure clinical areas are fully equipped for use by:Checking, unpacking and stocking, stores and pharmacyEmptying linen skips / bins and replacing liners and laundry dutiesReplace sharps binsChange suction systems weekly or more frequently, as requiredTo make procurement lead or nurse in charge aware of low stock levels for clinical itemsCleaning of equipment as requiredReport faulty or brioken equipment About usOur Organisation The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping. We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire. Our Values The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.Job description Job responsibilitiesPlease refer to the job description and person specification for full details about this role and your responsibilities as a healthcare support worker within the Women's Health Unit.Job description Job responsibilitiesPlease refer to the job description and person specification for full details about this role and your responsibilities as a healthcare support worker within the Women's Health Unit.Person Specification Education and Qualifications Essential Has completed the National Care Certificate or willing to do so within 6 months of appointment English and Maths at GCSE level or equivalent Desirable Venepuncture Experience Essential IT skills and experience Desirable Previous experience in a patient facing environment/healthcare setting Experience of working in a team Skills and Knowledge Essential Able to follow written and verbal instructions Committed to respect patient dignity, wishes and beliefs with empathy and kindness Demonstrate awareness of, and commitment to the Trust values and behaviours Person Specification Education and Qualifications Essential Has completed the National Care Certificate or willing to do so within 6 months of appointment English and Maths at GCSE level or equivalent Desirable Venepuncture Experience Essential IT skills and experience Desirable Previous experience in a patient facing environment/healthcare setting Experience of working in a team Skills and Knowledge Essential Able to follow written and verbal instructions Committed to respect patient dignity, wishes and beliefs with empathy and kindness Demonstrate awareness of, and commitment to the Trust values and behaviours Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details Employer nameThe Princess Alexandra Hospital NHS Trust AddressThe Princess Alexandra Hospital NHS Trust Hamstel Road HarlowCM20 1QX Employer's website