Chelmscare
Chelmscare are a leading provider of home care based in Hertfordshire. We are dedicated to providing exceptional care to our clients to help improve the quality of their lives. We pride ourselves on delivering compassionate, personalised care that enables our clients to lead independent lives. Join our team of dedicated professionals and help make a difference to those in need.
Role Description
We are seeking a hard working individual with previous experience as a Care Coordinator to join our dynamic team. The successful candidate will play a vital role in managing and coordinating our home care services to ensure that our clients receive the highest level of tailored care to their own specific requirements.
- Key Responsibilities
- Scheduling our Personal Care Assistants rotas to minimise changes to the service and travel time between clients.
- Responding effectively to day to day changes in the care and support packages.
- Coordinating, planning and managing staff cover and ensuing that changes are relayed as soon as possible on the rostering system.
- Maintaining a good level of communication with care staff and clients alike.
- Allocating our personal care assistants with their rotas to ensure that the care they deliver is of the highest standard possible.
Qualifications
- Previous experience coordinating within the domiciliary care sector is essential.
- Communication and Customer Service skills
- QFC Level 3 in Health and Social Care (or equivalent qualification)
- Full driving license and access to own vehicle.
- Proficiency in using rostering software (Care Planner and Log my Care)
- Strong customer service orientation and problem-solving skills
- Attention to detail and organizational skills
- Empathy and compassion for individuals requiring care services
- Satisfactory pre-employment checks (Criminal DBS Check, References and Right to Work in the UK
Why Join Us
- Competitive Salary. We offer a competitive salary package in line with experience and qualifications.
- Benefits. Enrollment in our company Pension scheme. On site parking and additional payment for On Call Services.
- Professional Growth. Opportunities for professional development and continuing education.
- Supportive Environment. Work in a collaborative and supportive team environment.
Compensation Package. £27,000 to £30,000
Working Hours. 08.00 to 17.00 Monday to Friday
How to Apply: If you are passionate about making a difference and meet the qualifications outlined above, we invite you to apply for this rewarding position. Please submit your CV and cover letter explaining your relevant experience and why you feel you are the ideal candidate for this role to [email protected]