Healthcare Advisor

Lloyd Recruitment Services are excited to be partnering with a leading healthcare provider in the Worthing area. Our client-a major player in the private medical industry-is looking to hire a Healthcare Advisor to work within their back office team. This is a fantastic opportunity where you will be providing guidance and recommendations to patients on their health issues, ordering prescriptions and arranging appointments with the Clinicians. Main Responsibilities for the Healthcare Advisor: Handling a high volume of patient enquiries via phone Monitoring the clinic inbox and actioning patient requests accordingly Ordering prescriptions and expediting depending on urgency Providing medical advice (full training provided) Taking an empathetic and caring approach to each patient Coordinating with medical professionals and other operational teams Managing Consultants' diaries Key Skills/Experience required for the Healthcare Advisor: Professional background in medical, dental or care industry Experience working in an office setting and responding to customer enquiries A kind compassionate nature and a motivation to help others Proficiency in computer systems A confident communicator MUST be a car driver due to rotational cover at other clinic in West Sussex What's in it for you? Salary £24K Excellent discounts from industry partners across retail and hospitality Hybrid working structure Parking on site Christmas and Summer parties Award winning training and onboardingThis is the ideal role if you are wanting to take a step up in your career, within an award winning employer! Apply today! Refer a friend and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer