Health Care Support Worker

Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac. Person specificationQualifications and/or Knowledge Essential criteria Minimum of Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3) in Health or willingness to complete in agreed timeframeEvidence of maintaining their personal developmentDemonstrates an understanding of the scope of the role in the context of the nursing teamKnowledge and understanding of the Code of Conduct for Healthcare Support Workers in WalesUnderstanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirementsUnderstands the principles of confidentialityUnderstands the principles of consent prior to undertaking careUnderstands the principles of Safeguarding adults/children to keep patients within their care safeUnderstanding of when to seek advice and escalate to the appropriate registered professional for expert help and adviceUnderstanding of the Health Board's Values and Behaviour Framework Desirable criteria Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3)Evidence attendance at courses / study days pertinent to specialityUnderstanding of caring for individuals with particular conditions; for example dementia, mental illness, learning disabilities relevant to area of practiceExperience Essential criteria Significant experience of working as a Healthcare Assistant Desirable criteria Previous relevant experience in specialtyAptitude and Abilities Essential criteria Caring, compassionate attitude to patients and clientsAble to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary teamAble to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepunctureAbility to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.Able to organise self and others to achieve delegated taskAble to effectively and appropriately escalate concerns to reduce risk and promote patient safety.Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact. Desirable criteria Customer care skillsValues Essential criteria Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, and colleagues) and treats people with dignity and respect.Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.Other Essential criteria Able to participate with a rotating shift pattern.Excellent timekeeping and a flexible approach to work.Committed work attitude Desirable criteria Ability to speak WelshEmployer certification / accreditation badges Applicant requirementsThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Welsh language skills are desirable Documents to download Job Description and Person Specification (PDF, 561.1KB) Occupational Health FRF (PDF, 640.5KB) Privacy Notice (PDF, 696.3KB) Guidance notes for Applicants (PDF, 278.7KB) Applicant Guide (PDF, 624.8KB)