Extra Care Scheme Manager

JOB DESCRIPTION
We have an exciting opportunity for an Extra Care Scheme Manager to join us at our Extra Care Scheme Lincoln Gardens, Lawrence Hill, Bristol. This is a full time role for 35 hours per week. Monday - Friday 9am - 5pm.
You will provide an effective intensive housing management service to residents living in an Extra Care scheme by delivering housing support and creating a vibrant, safe and diverse environment to enable tenancy sustainment.
The successful individual will be responsible for managing the scheme and should experience in a similar role, including the health & safety of the buildings and overseeing all tenancy matters, working collaboratively with the relevant teams. You will work in partnership with Social Services and third parties and our on-site Care Team to ensure the needs of our customers are met.
Skills/Experience
Essential:

• Demonstrates a sensitive and supportive approach to vulnerable people, always maintaining their dignity and self-respect.
• Experience in managing a service providing care and support to older people and the promotion and improvement of service delivery working closely and in consultation with residents.
• Experience in managing budgets and a good understanding of commercial data.
• Knowledge of welfare benefits and experience in dealing with harassment and nuisance.
• Ability to work on own initiative and make decisions, but within existing system.
• Good IT skills and the ability to write report with excellent communication skills.
• Understanding of current issues in the provision of social housing and care for the elderly and the ageing process, has empathy with elderly people and can assist customers within the confines of manual handling techniques.
• Experience in management, motivating/leading staff.

Desirable:

• Housing management experience
• Experience in managing specialist rented housing
• Experience in basic maintenance and related matters

Please note: A driving licence is essential for this role as you will be required to travel between schemes.
If you're interested in this role and meet the criteria, please click on apply and submit your application.
Role profile: https://jobs.guinness.org.uk/rps/ExtraCareSchemeManagerUpto60homes.pdf
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ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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