Dental Practice Manager

At LIPS Healthcare, we are driven by a passion for excellence, an innovative approach in everything we do and working together to put patients first. You will join a skilled, dedicated team of people who deliver the best in private healthcare. Our goal is to create an outstanding place to work; one that is friendly and supportive, as well as rewarding on a personal and professional level. This is an exciting opportunity for someone with a creative mind. You will grow and market the practice in liaison with the marketing team at LIPS, growing patient numbers. Working in our brand-new state of the art dental clinic you will ensure the efficient day-to-day management of the practice and patient journey, following practice protocols. Take line management responsibility for dental employees including responsibility for motivation, objective setting and appraisals The successful candidate will also undertake a Coordinator role providing consultations for patients to assist in treatment uptake. Initially carrying duties and tasks of dental nurse (registration required) until the practice is established. Arrange for and undertake the recruitment and selection of permanent and temporary staff Arrange induction and training Organise disciplinary and grievance arrangements in line with practice policy Keep and monitor staff records Organise, attend and participate in practice meetings Supervise locum members of staff when required and take them through an induction of practice procedures to aid the smooth running of the day and your work. Take responsibility for and supervise all banking procedures, including deposits, payments and checking streamline statements Ensure practice banking is done weekly and all outstanding deposits are banked at the end of each month Ensure reception receipts are balanced daily and are accurate Check and monitor patient plan activity returns and receipts, including monthly schedules Arrange the payment of staff, associates and hygienists Oversee and manage the patient payment policy, including collection of overdue payments in line with practice policy Check that the practice dental materials spend stays within the agreed monthly budget. Maintain high standards of customer service for all patients Maintenance of the practice computer system including back-ups and antivirus software Manage computer files so that they are organised and accessible, or restricted where confidential material is involved Deal with practice mail, in conjunction with the practice owner Liaise with supplier representatives as necessary Ensure practice compliance with health and safety requirements Ensure that practice equipment is serviced and maintained, and this is recorded in maintenance logs Arrange team refresher and update mandatory training Ensure compliance records are up to date, including COSHH. Ensure any accidents or near misses are recorded and reviewed Ensure the practice team is informed of individual obligations arising from GDPR/Data protection law Ensure employees are aware of relevant aspects of data protection law and of their duties and responsibility relating to data protection and patient confidentiality Seek advice where necessary, and provide advice to the practice and practice Complete data impact assessments as necessary Support the practice owner to ensure practice compliance with regulatory requirements of Care Quality Commission Desirable skills: x-ray qualification, sedation qualification, intraoral scanning, treatment coordinator qualification. Experience in nursing and dental practice management. GDC registration. Desirable skills: x-ray qualification, sedation qualification, intraoral scanning, treatment coordinator qualification. Experience in nursing and dental practice management. GDC registration.