Senior Health Care Support Worker - ECO Team

Job summaryAn exciting opportunity has arisen for a Band 3 Senior Healthcare Support Worker to join our Enhanced Care Observations Team at Weston General Hospital.Do you have what it takes to provide enhanced person-centred care to the most vulnerable patients? Would you enjoy having the opportunity to work with a wide variety of patients of all ages and really make a difference to their hospital experience? Would you like to be part of a supportive team but have the ability to work independently across a number of specialised wards in Weston?We are looking for Band 3 Healthcare Support Workers to join our team - where no 2 days are ever the same. We are looking for an enthusiastic individual with a commitment to team working but who can also use their own initiative and manage their own time.Prior experience of working as a nursing/care assistant is an essential requirement for this role.The Enhanced Care Team is a team of Healthcare Support Workers covering Weston General Hospital, supporting patients who require a higher level of observation. These patients may be at risk of harm to themselves or others and you will help to maintain a safe environment for them while providing enrichment with meaningful activities. You will be part of a team, directed by an ECO team leader, but will work independently on an allocated ward.Main duties of the jobYou are required to follow Trust policies such as infection control and manual handling and will carry out a range of clinical tasks, under the direct or indirect supervision of the registered Nurse.Supporting patients who require a higher level of observation, undertaking a range of duties with direct/indirect supervision of the RN. The SHCSW will be competent to provide compassionate care to agreed quality standards and will continue to develop further skills, knowledge and competencies that will be determined through assessment.They must have an understanding of the Enhanced Care Observation (ECO) policy and the relative assessment documents. They will support individuals to participate in conversation and activities such as reminiscence-based activities, games & puzzles, simple crafts; together with supporting independence in activities of daily living. This may also include activities outside of the ward environment if deemed appropriate.They will also be expected to support the band 2 Health Care Support Workers and participate in the induction and orientation of newly appointed staff, learners and others Visitors to the ward/unit. You will provide compassionate care, maintain patient assessments, records and documentation adhering to Trust policies and procedures and practice area specific competencies to an agreed quality standard. About usUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.Job description Job responsibilitiesFor a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.Job description Job responsibilitiesFor a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.Person Specification Qualifications and training Essential One of the following: Level 3 (SCQF - 6) - City and Guilds 3; NVQ3; BTEC National Diploma; experience equivalent to the above qualifications Level 2 functional skills in English and Maths or equivalent Completion of Level 3 Diploma in Healthcare Support (that maps the apprenticeship standard for senior healthcare support worker) or equivalent experience Knowledge and experience Essential Experience of providing care in a health care or social setting Able to work as a dynamic member of a team Experience of time-management and prioritising work Understands and committed to a caring approach to patients and relatives Skills and abilities Essential Effective and appropriate communication skills, both verbal and written Able to complete appropriate documentation accurately Demonstrate an awareness of healthcare work and policies and procedures Ability to work with minimum supervision to a high standard IT skills, basic word, email, keyboard skills Ability and willingness to undertake appropriate training within given timeframes Flexible and adaptable to change, able to work a range of shifts and moving across clinic locations depending on clinical need Able to demonstrate calm, caring patient manner/attitude Enthusiasm and commitment to working in the healthcare setting Able to meet the physical and developmental demands of the role Committed to providing high quality patient care Person Specification Qualifications and training Essential One of the following: Level 3 (SCQF - 6) - City and Guilds 3; NVQ3; BTEC National Diploma; experience equivalent to the above qualifications Level 2 functional skills in English and Maths or equivalent Completion of Level 3 Diploma in Healthcare Support (that maps the apprenticeship standard for senior healthcare support worker) or equivalent experience Knowledge and experience Essential Experience of providing care in a health care or social setting Able to work as a dynamic member of a team Experience of time-management and prioritising work Understands and committed to a caring approach to patients and relatives Skills and abilities Essential Effective and appropriate communication skills, both verbal and written Able to complete appropriate documentation accurately Demonstrate an awareness of healthcare work and policies and procedures Ability to work with minimum supervision to a high standard IT skills, basic word, email, keyboard skills Ability and willingness to undertake appropriate training within given timeframes Flexible and adaptable to change, able to work a range of shifts and moving across clinic locations depending on clinical need Able to demonstrate calm, caring patient manner/attitude Enthusiasm and commitment to working in the healthcare setting Able to meet the physical and developmental demands of the role Committed to providing high quality patient care Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Employer details Employer nameUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW) AddressWeston General Hospital Grange Road, Uphill Weston-Super-MareBS23 4TQ Employer's website