Senior Business Development Manager, UK & IPMI
In Brief
The Business Development Manager will be responsible for growing the revenue base of Teladoc Health’s UK and International clients (mainly multinational International Private Medical Insurers and large Employers). This high-impact position will work closely with our teams in the UK and Spain in order to support the whole sales cycle by identifying new business opportunities, pitching, negotiating and closing new contracts.
The position will also be responsible for identifying and expanding existing business portfolios via upsells and cross-sells to include new populations, new countries, or additional revenue increases from the current population base by the addition of new products and services for clients.
Contract type: Permanent
Annual salary: £70,000 - £75,000 DOE
Hours of work: Full-time, Monday to Friday 9am - 5.30pm (30 minutes unpaid lunch)
Work mode: Hybrid, within a commutable distance to Brighton (aim for 3 days in Office / 2 days home)
Deadline for applications: 13-October
About the Role and Responsibilities
- Responsible for increasing market share and revenues from new UK and international clients, across both existing and new market sectors.
- Working closely with the Business Directors for IPMI and UK, as well as other business leaders, to articulate and continually refresh our value proposition.
- Using business data outcomes in a considered and cohesive way that will have a meaningful impact with clients.
- Work with and develop strong internal and external professional relationships to drive positive outcomes for the UK and Global clientele with the objective to maintain and develop a strong growth trajectory aligned with business targets.
- Perform end-to-end client management, including developing and maintaining strategic business relationships, often requiring different approaches, strategies and tactics per client.
- Hold accountability as a key Teladoc Health representative with a number of named clients, helping to accelerate customer adoption, and drive expansion growth and customer satisfaction and demonstrate return on investment.
- Manage the collection and analysis of client performance, project outcomes, and business trends; develop and execute on business plans that optimise the commercial potential of our services.
- Prepare and lead new business presentations/pitches representing Teladoc Health UK, including presenting specific information relating to the account management function & how this drives value for clients and supports their healthcare agendas.
- Regular reporting of progress of the projects and partnerships to senior management in UK and our International Headquarters in Barcelona.
Your Skillset and Our Selection Criteria
- Degree in Economics, Business / Business Administration, Finance or Engineering
- 2 years of previous experience in top-level management consulting firm
- Strong business acumen including negotiation skills. Experience in Healthcare or Insurance industries is a plus.
- Understand customer needs and objectives, and remain alert and responsive to changing customer needs
- Excellent communication and interpersonal skills
- Numerate and comfortable working with data
- Ability to generate impactful content/insights that support high-yield customer interactions
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organisation, including at the C-level.
- Fluent in English, in both written and verbal form. Additional languages desirable.
Our Employee Benefits
- Pension contribution at the rate of 8% fully paid by Teladoc Health
- Private medical insurance
- Annual paid leave entitlement of 25 days plus public holidays (pro-rata)
- Employee Assistance Programme (EAP) with access to free financial, legal and lifestyle, advice, as well as counselling and Mental Health support
- MyStrength, our own emotional awareness app supporting your mental wellbeing
- Extended parental leave
- Cycle to work scheme
- Company laptop.
About Teladoc Health
Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.
Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions.
Teladoc Health UK | Virtual Health Solutions for Global Organisations
Our Commitment to Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.
Other considerations
- A brief covering note explaining your past impactful experience is most welcome.
- We rely on manual rather than automatic screening of your application for accuracy over speed, to show fairness and respect to all applicants.
- We reserve the right to shorten, extend, or temporarily pause the application deadline, based on the number and quality of applications.
- A typical interview process involves a screening call, a formal interview, and a second interview with presentation as agreed.
- We are grateful to our partners, but agency candidates will not be considered during the initial advertising period.