Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
13 Jobs Found for The Progress Group
Role- Remote Customer Care Advisor Salary- £12.50 p/h Location- Remote *Please be advised all successful candidates are required to travel into London to attend 2 training days in their head office* Do you have a passion for offering fantastic customer service?! Are you someone that enjoys problem-solving and finding solutions? Our client ...
Customer Care Call AdvisorNewcastle, NE12 8BUSalary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE)Working Hours: 37.5 hours per weekShift Pattern: Monday to Friday between 9am until 5:30pmHolidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 ...
This role will support our client through a busy time, handling a variety of enquiries from both new and existing customers. This will be through telephone, email and social media. This role would suit someone who enjoys building relationships with customers and wants to make a difference. Duties: Communicating with customers including inbound an...