Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
4 Jobs Found for Michael Page
Elvet Recruitment are recruiting for a Customer Care Coordinator to work for a house builder company based in Consett Experience in new build housing is critical for this role, however similar roles may be considered. Role: * Ensure all calls received into the department are managed appropriately and issues are logged * Coordinate the suppl...
Elvet Recruitment are recruiting for a Customer Care Coordinator to work for a house builder company based in Consett Experience in new build housing is critical for this role, however similar roles may be considered. Role: Ensure all calls received into the department are managed appropriately and issues are logged Coordinate the supply of m...
About The Role Team- Customer Service Division, Member Care Working Pattern- We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week...
About The Role Team- Customer Service Division, Member Care Working Pattern- We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week a...